RaMaRa Consulting provides specialist resources across all aspects of Service Architecture.

Service Design is a holistic phase where services are “created” to meet the Utility (functional) and Warrant (non-functional) requirements of the business. Services are aligned to operational strategy, financial constraints and the demands of the organisation.

From translating business requirements into defined services through to a completed Service Design package ready to be transitioned, RaMaRa Consulting is on hand to work with you to ensure the desired outcomes are achieved.

From traditional IT outsourcing, ITIL maturity assessments, and disaggregation support to a complex SIAM operating model, RaMaRa Consulting can tailor support to meet your exact requirements.

Key Service Design and Architecture focus areas:

• Governance
• Requirements mapping
• Service catalogue management
• Service level management
• Supplier management
• Availability and capacity management
• IT service continuity
• Information security

Please get in touch to discuss your specific requirements.