RaMaRa Consulting Ltd
Service Design and Transition
Whether it is the design of new services, changes and improvements to existing ones, or the transition of these services to operational environments, our experienced consultants can support your business every step of the way. RaMaRa Consulting Ltd are able to provide specialist resources across all aspects of Service Architecture.
Service Design is a holistic phase where services are ‘created’ to meet the Utility (functional) and Warrant (non-functional) requirements of the business. Services are aligned to operational strategy, financial constraints and the demands of the organisation.
From translating business requirements into defined services through to a completed Service Design package ready to be transitioned, RaMaRa Consulting Ltd is on hand to work with you every step of the way to ensure the desired outcomes are achieved.
From traditional IT outsourcing, ITIL maturity assessments, and disaggregation support, to a complex SIAM operating model, RaMaRa Consulting Ltd can tailor support to meet your exact requirements.
The Key Service Design and Architecture focus areas are:
- Governance
- Requirements mapping
- Service catalogue management
- Service level management
- Supplier management
- Availability and capacity management
- IT service continuity
- Information security
RaMaRa Consulting have team members experienced in all aspects of Transition Management.
Whether you require support during the bid stage or within the transition lifecycle itself, RaMaRa Consulting Ltd can deliver a rounded full support package, or specific elements within your service transition to meet your requirements.
Working closely as one with the project team, our highly experienced consultants work to plan, guide and manage the end-to-end transition, ensuring non-functional requirements are considered, whilst building and deploying IT services.
The Key Service Transition focus areas are:
- Change management
- Service asset and configuration
- Release and deployment
- Knowledge management
